Leading Rental Management Company in Seaside, FL

Rental Satisfaction Guarantee from Cottage Rental Agency in Seaside, FL

As the leading onsite vacation rental management company in Seaside, FL, Cottage Rental Agency has proven themselves over the decades as the most dedicated vacation rental manager in South Walton. Specializing in the long-term management of each owners’ 2nd home or investment property, our dedicated Owner Services Team is available 7 days a week, from 8 a.m. – 5 p.m. and with our on-site location in Seaside, FL, we are always nearby to ensure your home and its guests receive the level of care they’d expect when staying in a luxury beach home in Seaside, FL and the nearby beach communities. The commitment and sincere dedication of their Rental Management Team cannot be compared, continuously (re)setting the standard for vacation rental home management in South Walton, Florida.

Rental Managers with Experience

Cliff Hernandez
General Manager
Office: (850) 231-2381

Cliff Hernandez brings over 25 years of experience in the hospitality industry to the operations team at Cottage Rental Agency as General Manager. His knowledge expands across all brand and accommodation types including hotels and resorts. He has held management positions in the rooms and operations division with Hyatt and Wyndham Hotels, Westin Resorts, Ritz Carlton, Marriott, Starwood and most recently Omni Hotels and Resorts. Cliff has developed strong leadership skills while holding positions such as Front Office Manager, Director of Guests Services, Director of Housekeeping and Assistant Director of Rooms. With Cliff’s vast knowledge and experience in the hospitality industry, he brings the perfect skill set to the team at Cottage Rental Agency.

Rental Development Manager - Bonnie C Bianca

Bonnie C. Bianca
Business Development Manager
Office: (850) 231-2309


Bonnie Bianca has nearly a decade of experience in vacation rental hospitality and resort real estate in Northwest Florida. She joined Cottage Rental Agency in 201X as business development manager serving as liaison between CRA and homeowners and working to generate new business opportunities. Delivering on CRA’s mission and vision, she is committed to serving our clients and maintaining those relationships through the process.

A native of Baton Rouge, Louisiana, Bonnie received her degree in Journalism at the University of Southwestern Louisiana. Her entrepreneurial spirit led her and her husband to Destin, Florida after college to open the area’s first Smoothie King. She has owned and operated multiple businesses in the area, but has found her niche in vacation rentals and real estate. She lives in Santa Rosa Beach with her husband, Brett Bianca and their two children and two dogs. They spend weekends enjoying what this area most has to offer, cooking fresh-caught seafood and either going to the beach or the bay for paddle boarding and fishing.

Bonnie stays connected to our local community. She volunteers for the PTO of her son and daughter’s schools as well as teaches children’s religious education at her church. She also serves as CRA’s connection to the Seaside Green Initiative, focused on sustainable growth, design and business practices. This desire to give to others in any way is what drives her willingness to deliver on her mission to serve the CRA homeowners and guests.

Owner Services Manager - Robert Ouellette

Robert Ouellette
Owner Services Manager
Office: (850) 267-7177

As owner services manager, Robert Ouellette oversees a dedicated department responsible for addressing the individual needs of homeowners and communicating news and information. He brings over 20 years of hospitality and resort management experience to his role assisting owners and managing the operations side of the organization.

A recent graduate of Leadership Walton through the Walton County Chamber Foundation, Ouellette also has a background in real estate and is always diving into something new to learn. He also enjoys golfing, attending professional sporting events and traveling, with Spain and Japan being some of his favorite places visited. Robert grew up in a military family with his father serving in the U.S. Air Force and retired out of Eglin Air Force Base. His family arrived in Florida in 1994 from Okinawa. He now resides in Walton County with his wife and son.

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David Baker, Love Me Tender/Love Me True
“This is the 20th year that the core of knowledgeable, dedicated, and talented professionals at the Cottage Rental Agency have marketed and managed Love Me Tender, Love Me True to my complete satisfaction. And I am proud to say that I serve on CRA’s Rental Advisory Committee and encourage other owners to get involved. In my opinion, CRA is the brand standard that other agencies attempt to emulate…and the go-to source for those seeking Seaside’s finest cottage rentals.”

Bill and Starr Burnett, Banana Republic
My wife and I completed construction of our home Banana Republic in 1994, and have had it on the CRA rental program every year. While the income is certainly nice to have, it has also been surprising and rewarding how little wear and tear the home has endured in those 19 seasons. I attribute this to the attention to detail exercised by CRA Owner Services. Every year, we get a complete and fair assessment of suggestions of what we need to do to keep our home current and worthy of the rental fees. When we need a recommendation for outside contractors, their referrals have always proven to be reliable firms. Because we live in New Jersey, it is comforting to know that we have them looking out for our best interests.

Fred and Liane Hinrichs, Fleur de Lis
We live in Houston, TX, and are delighted to be new homeowners in Seaside. Our goal of renovating and refurnishing our cottage before the summer rental season could not have been achieved without the assistance of the CRA maintenance team. From prompt plumbing and air-conditioning repairs, to the installation of new appliances and Internet service, to receiving and storing of furnishings, and the recent installation of a barbecue grill, there seems to be no job beyond the expertise of the maintenance team. We feel very fortunate, and take comfort in knowing that if a problem arises, they will be on it and it will be a job well done.