Leading Rental Management Company in Seaside, FL
As the leading onsite vacation rental management company in Seaside, FL, Cottage Rental Agency has proven themselves over the decades as the most dedicated vacation rental manager in South Walton. Specializing in the long-term management of each owners’ 2nd home or investment property, our dedicated Owner Services Team is available 7 days a week, from 8 a.m. – 5 p.m. and with our on-site location in Seaside, FL, we are always nearby to ensure your home and its guests receive the level of care they’d expect when staying in a luxury beach home in Seaside, FL and the nearby beach communities. The commitment and sincere dedication of their Rental Management Team cannot be compared, continuously (re)setting the standard for vacation rental home management in South Walton, Florida.
Rental Managers with Experience
Bonnie C. Bianca
Business Development Manager
Office: (850) 231-2309
Bonnie Bianca has nearly a decade of experience in vacation rental hospitality and resort real estate in Northwest Florida. She joined Cottage Rental Agency in 201X as business development manager serving as liaison between CRA and homeowners and working to generate new business opportunities. Delivering on CRA’s mission and vision, she is committed to serving our clients and maintaining those relationships through the process.
A native of Baton Rouge, Louisiana, Bonnie received her degree in Journalism at the University of Southwestern Louisiana. Her entrepreneurial spirit led her and her husband to Destin, Florida after college to open the area’s first Smoothie King. She has owned and operated multiple businesses in the area, but has found her niche in vacation rentals and real estate. She lives in Santa Rosa Beach with her husband, Brett Bianca and their two children and two dogs. They spend weekends enjoying what this area most has to offer, cooking fresh-caught seafood and either going to the beach or the bay for paddle boarding and fishing.
Bonnie stays connected to our local community. She volunteers for the PTO of her son and daughter’s schools as well as teaches children’s religious education at her church. She also serves as CRA’s connection to the Seaside Green Initiative, focused on sustainable growth, design and business practices. This desire to give to others in any way is what drives her willingness to deliver on her mission to serve the CRA homeowners and guests.
Caroline F. Garrison
Rental Sales Agent
Office – (850) 231-2337
Cell – (850) 974-2606
Caroline Garrison joins the rental sales team at Cottage Rental Agency bringing over eight years of experience in the hospitality industry. Previously she has served in many roles for Sandestin Investments and now has a keen focus on helping homeowners make the most of their homes while maximizing earnings and simplifying the process with CRA.
Originally from Georgia, she received a business degree from Georgia College and State University in Milledgeville. She moved to Northwest Florida in 2013 after working for Walt Disney World Resort, knowing Walton County is where she wanted to put down roots. Caroline and her husband welcomed a baby girl in 2019 and she enjoys giving back to the younger generation in the local community through the Sandestin Foundation for Kids.
Jackson D. Fayne
Director of Owner Services
Office: (850) 231-2309
Cell: (850) 865-0503
Jackson Fayne joined Cottage Rental Agency in 2017 as the agency’s engineering and quality assurance manager and shortly after was named director of owner services. His attention to detail and fast knowledge on all facets of the business led to his quick promotion to oversee the needs of CRA’s homeowners.
Jackson was born and raised in Tampa and moved to Walton County in 1996. He previously worked in law enforcement for eight years, where he led various departments and was a certified instructor for a local college and law enforcement academy. During this time, he attended the University of Florida and completed his degree in business administration. Jackson lives in DeFuniak Springs with his wife and their two children. He spends his time away from the office enjoying the area with his family, fishing and coaching his children’s sports teams.
Owner Services Manager
Office: (850) 267-7177
Cell: (850) 865-0503
As owner services manager, Robert Ouellette oversees a dedicated department responsible for addressing the individual needs of homeowners and communicating news and information. He brings over 20 years of hospitality and resort management experience to his role assisting owners and managing the operations side of the organization.
A recent graduate of Leadership Walton through the Walton County Chamber Foundation, Ouellette also has a background in real estate and is always diving into something new to learn. He also enjoys golfing, attending professional sporting events and traveling, with Spain and Japan being some of his favorite places visited. Robert grew up in a military family with his father serving in the U.S. Air Force and retired out of Eglin Air Force Base. His family arrived in Florida in 1994 from Okinawa. He now resides in Walton County with his wife and son.
David Baker, Love Me Tender/Love Me True
“This is the 16th year that the core of knowledgeable, dedicated, and talented professionals at the Cottage Rental Agency have marketed and managed Love Me Tender, Love Me True to my complete satisfaction. And I am proud to say that I serve on CRA’s Rental Advisory Committee and encourage other owners to get involved. In my opinion, CRA is the brand standard that other agencies attempt to emulate…and the go-to source for those seeking Seaside’s finest cottage rentals.”
Bill and Starr Burnett, Banana Republic
My wife and I completed construction of our home Banana Republic in 1994, and have had it on the CRA rental program every year. While the income is certainly nice to have, it has also been surprising and rewarding how little wear and tear the home has endured in those 19 seasons. I attribute this to the attention to detail exercised by CRA Owner Services. Every year, we get a complete and fair assessment of suggestions of what we need to do to keep our home current and worthy of the rental fees. When we need a recommendation for outside contractors, their referrals have always proven to be reliable firms. Because we live in New Jersey, it is comforting to know that we have them looking out for our best interests.
Fred and Liane Hinrichs, Fleur de Lis
We live in Houston, TX, and are delighted to be new homeowners in Seaside. Our goal of renovating and refurnishing our cottage before the summer rental season could not have been achieved without the assistance of the CRA maintenance team. From prompt plumbing and air-conditioning repairs, to the installation of new appliances and Internet service, to receiving and storing of furnishings, and the recent installation of a barbecue grill, there seems to be no job beyond the expertise of the maintenance team. We feel very fortunate, and take comfort in knowing that if a problem arises, they will be on it and it will be a job well done.